Configurational Pathways To Innovation Ambidexterity: It-Supported Managerial Practices, Strategic Information Systems, and The Controller Business Partner

In digitally intensive and turbulent environments, organizations increasingly depend on IT-supported managerial practices to sustain strategic responsive-ness and innovation. Although prior research associates Strategic Manage-ment Accounting and Strategic Performance Measurement with strategic alignment, limited empirical evidence explains how these practices, when supported by Strategic Information Systems and enacted through the Con-troller Business Partner role, jointly enable innovation ambidexterity. Draw-ing on an Organizational Models and Information Systems perspective, this study adopts a configurational approach to examine how interdependent so-cio-technical mechanisms operate under environmental turbulence within the automotive sector. A two-stage analytical design is employed, combining measurement validation with fuzzy-set Qualitative Comparative Analysis to capture causal complexity and equifinality. The results identify multiple suf-ficient configurations associated with incremental and radical process inno-vation. Incremental innovation is anchored in IT-supported managerial con-figurations characterized by strong strategic planning knowledge and inte-grated information systems under technological turbulence. In contrast, rad-ical innovation relies more strongly on the strategic agency of the Controller Business Partner, particularly under conditions of market turbulence. By moving beyond linear net-effect explanations, the findings demonstrate that ambidextrous innovation emerges from systemic alignment among manage-rial practices, digital infrastructures, organizational roles, and contextual conditions. The study advances OMIS research by providing configurational evidence of how IT-supported managerial configurations enable innovation ambidexterity in turbulent environments.